Coral Cleaning Experts Limited (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you when you:
- Fill out a contact or quote request form
- Contact us via phone, email, or WhatsApp
- Book a service through our website
The information we may collect includes:
- Full name
- Phone number
- Email address
- Location/address
- Service details or inquiries
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and service requests
- Provide and manage our cleaning services
- Communicate with you regarding bookings or services
- Improve our website and customer experience
- Send important updates related to our services
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors interact with our website and allow us to enhance functionality.
We may also use tools such as Google Analytics to track website performance and visitor behavior.
4. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, while we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Third-Party Services
Our website may include links or integrations with third-party services such as:
- Google Maps
- Google Reviews
- Social media platforms
These third-party services have their own privacy policies, and we are not responsible for their practices.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Coral Cleaning Experts Limited
📍 Lotus Plaza, Chiromo Lane, 4th Floor, Suite 407, Westlands
📞 +254 0115 192 160
📧 info@coralcleaningexperts.co.ke